Welcome to e-NOTARY ("Platform"), an online notarization service managed by G8 Research and Development Corporation ("G8", "we", "our", or "us").
We value your privacy and are committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you access or use the e-NOTARY website, mobile application, and related services.
By using our Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Information We Collect
We collect information necessary to provide secure and reliable online notarization services.
A. Information You Provide
Depending on the services you use, we may collect:
- Full name
- Mobile number
- Email address
- PIN or authentication credentials
- Government-issued identification
- Selfie or identity verification images
- Documents submitted for notarization
- Electronic signatures
- Payment information (processed through authorized payment providers)
- Any other information you voluntarily provide while using the Platform
B. Automatically Collected Information
When you access the Platform, we may automatically collect certain technical information, including:
- Device model
- Device identifiers
- IP address
- Browser type
- Operating system
- Mobile device information
- Log files
- Date and time of access
- Usage activity
- Cookies and similar technologies
- Approximate location information, when permitted by your device settings
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Verify your identity
- Process notarization requests
- Authenticate users
- Facilitate online transactions
- Process payments
- Generate notarization records
- Improve our products and services
- Monitor system performance and security
- Prevent fraud, unauthorized access, and illegal activities
- Comply with legal and regulatory requirements
- Communicate important service updates, security notices, and transaction-related information
- Respond to inquiries and provide customer support
3. Sharing of Information
Your personal information remains under the control of G8 Research and Development Corporation.
We do not sell or rent your personal information.
However, we may share your information only when necessary with:
- Authorized notaries public participating in your transaction
- Government agencies when required by law
- Trusted third-party service providers that assist in operating the Platform (such as payment processors, cloud hosting providers, and identity verification services)
- Law enforcement authorities or courts when legally required
All third parties are required to protect your information and process it only for authorized purposes.
4. Data Security
Protecting your personal information is one of our highest priorities.
We implement reasonable administrative, technical, and physical security measures designed to protect your information against unauthorized access, alteration, disclosure, misuse, or destruction.
These safeguards include:
- Secure authentication mechanisms
- Encrypted data transmission
- Access controls
- System monitoring
- Regular security updates
- Restricted access to authorized personnel only
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain notarization records as required by applicable laws and regulations
Once retention is no longer necessary, your information will be securely deleted, anonymized, or disposed of in accordance with applicable laws.
6. Cookies and Similar Technologies
Our Platform may use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Maintain secure sessions
You may disable cookies through your browser settings; however, some Platform features may not function properly.
7. Your Rights
Subject to applicable Philippine laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of information where legally permitted
- Object to certain processing activities
- Withdraw consent, where applicable
- Request a copy of your personal data
- File a complaint with the National Privacy Commission if you believe your privacy rights have been violated
Certain requests may be subject to legal limitations, particularly where retention is required for notarization records or other legal obligations.
8. Your Responsibilities
By using the Platform, you agree to:
- Provide accurate, complete, and truthful information.
- Submit only authentic and valid government-issued identification and legitimate documents.
- Maintain the confidentiality of your account credentials.
- Promptly notify us of any unauthorized use of your account.
Submission of fraudulent documents, false information, or impersonation may result in denial of service, account suspension, forfeiture of applicable fees where permitted by law, and possible legal action.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any revisions will become effective upon posting the updated version on our website. Where appropriate, we may also notify you through email, SMS, or in-app notifications.
Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: